RETURNS

Orders are non-refundable with the exception of damaged or wrong item(s) delivered. Please inspect your order upon reception and contact us at admin@thewaterfountainshop.com within a week if the item is defective, damaged or if you received the wrong item. The cost of return transportation is at your expense

EXCHANGES

Orders are eligible for exchange should you find that the item is not suitable for you. Reach out to us at admin@thewaterfountainshop.com within a week and we can assist with the exchange. Ensure that item is undamaged, unused and in its original condition and packaging.